Given the amount of stress their lateness causes them, one would think that she would take steps to improve her time management and stop the perennial battle with the clock. It is very likely that this nurse is stressed by her own behavior. This manager’s frustration is understandable but there are other factors in play when the behavior of staff member does not change. She began to wonder if the behavior was passive-aggressive. Why couldn’t the nurse fix it by giving herself more time to get to work. To the manager, the behavior seemed self-sabotaging and she could not understand why it continued. She had discussed the impact of the lateness with the nurse along with the potential short and long-term consequences. Her dilemma is that the employee involved is one of her best nurses who gives 100% of herself when she is on duty. She told the group that she did counseling and when it worked – it was only for a short period of time. Recently in a leadership development session, a manager presented the problem of a highly competent nurse who is often late to work.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |